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Support
We're here to help
Contact Us
For any questions, issues, or feedback about PlaceX, please email us at:
help@mbefe.comInclude Your Support ID
To help us assist you faster, please include your Support ID in your email. This allows our team to look up your account without exposing sensitive information.
How to find your Support ID:
- Open the PlaceX app
- Go to Settings
- Tap Help & FAQ
- Your Support ID will appear at the bottom of the screen
What to Include in Your Email
- Your Support ID
- A clear description of your issue or question
- Screenshots if applicable
- Device model and iOS version (if relevant)
Response Time
We typically respond within 24-48 hours. Thank you for your patience!